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Privacy Policy

Your use of this Website constitutes your agreement to be subjected to the following Privacy Policy, which shall, together with our Terms of Use, Payments, Refunds & Cancellations Policy and Disclaimer contained in this Website, govern the relationship between Nuboxed and you about the Website.

We view the protection of your privacy as a very important principle. We understand clearly that you and your Personally Identifiable Information (“PII”) is one of our most important assets. We store and process your information, including PII and any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures by the said Act and Rules thereunder.

If you disagree with any part of this Privacy Policy, or to your information being transferred or used in this way please do not use the Website.

Terms capitalized herein but not defined shall have the same meaning as given in the Terms of Use, Payments, Refunds & Cancellations Policy and Disclaimer contained in this Website.

Nothing contained herein shall be construed to contradict or override anything contained in the Terms of Use, Payments, Refunds & Cancellations Policy and Disclaimer contained in this Website. In case there is a contradiction, the interpretation of Nuboxed shall be final and binding.


Nuboxed is a trademarked brand owned by Nuboxed Technology Private Limited.



Security & Protection of PII

  1. Nuboxed understands and values the right to privacy of its users. We, therefore, are committed, and put in our best efforts, to protect the data and privacy of anyone who uses the Website and any information that a user may provide while using the Website, including but not limited to names, addresses, locations, user names, passwords, transaction records, e-mail addresses, IP addresses, phone numbers, and credit/debit card numbers. It is hereby clarified that Nuboxed does not store your internet banking/credit/debit card account number or password or any other password, except the password generated by you for accessing your account on the Website.
  2. Nuboxed takes reasonable steps to secure your personally identifiable information (‘PII’) against any unauthorized access or disclosure and to prevent the loss, misuse, or modification of your personal information. However, no security or encryption method can be guaranteed to protect information from hackers or human error, and we shall not be liable for any loss of data resulting from any unauthorized person/s illegally gaining entry into our Website/data logs / etc.
  3. We and our affiliates shall not disclose your PII to third parties for their marketing and advertising purposes without your explicit consent. We and our affiliates shall ensure not to sell, rent, trade or otherwise knowingly share or provide your PII to any third party except insofar as legally obliged to do so. We and our affiliates may be required to share/sell some or all of your PII with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or a reorganization, amalgamation, or restructuring of business takes place. Should such a transaction occur, the receiving business entity (or the new combined entity) shall be required to follow this Privacy Policy concerning your PII.
  4. Transactions on the Website are secure and protected. Any information entered by you while transacting on the Website is encrypted to protect you against unintentional disclosure to third parties. Your internet banking account numbers, credit, and debit card information, and/or passwords are not received, stored by, or retained by Nuboxed in any manner. This information is supplied by you directly to the relevant payment gateway service provider, which is authorized to handle the information provided and is compliant with the regulations and requirements of various banks and institutions, and payment franchisees that it is associated with.

However, Nuboxed reminds you that it is also your responsibility to safeguard and prevent unauthorized access of your information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please notify Nuboxed immediately at of any unauthorized use of your account.


Use of Cookies

  1. A ‘Cookie’ is a small piece of information stored by a web server on a web browser so it can later be traced back from that particular browser. Cookies are useful for enabling the browser to remember information specific to a given user, including but not limited to a user’s login identification, password, etc.
  2. The Website uses cookies on certain pages of the Website to help analyze web page flow, measure promotional effectiveness, and promote trust and safety. Certain features of the Website may be available exclusively through the use of Cookies. The Website places both permanent and temporary cookies in your computer's hard drive and web browser, and your continued use of the Website signifies your express consent to use of the same by Nuboxed. While you are free to decline the Website’s Cookies if your browser so permits, you may consequently be unable to use the features on the Website that are available exclusively through the use of Cookies.

You might also encounter Cookies or other similar devices on certain pages of the Website that are placed by third parties. You hereby expressly agree and acknowledge that Nuboxed does not control the use of such cookies / other devices by third parties, that Nuboxed is in no way responsible for the same, and that you assume any risks in this regard.


Collection and Permitted Use of PII

  1. You expressly agree and acknowledge that Nuboxed, through the use of Cookies or other similar devices, collects and stores your PII, which is provided by you from time to time on our Website, including but not limited to your user name, passwords, e-mail addresses, names, postal addresses, age, date of birth, sex, nationality, browsing history, etc., as well as any other information uploaded/published by you on our Website. This is to bring to your knowledge that this information may be used by Nuboxed to provide better services and features for your benefit and also to customize and improve the Website to make it safer and user-friendly. The aforementioned PII of yours may be used for the following (non-exclusive) reasons:
  1. We further bring to your knowledge that Nuboxed may automatically track certain information about you based on your IP address and your behavior on the Website and you hereby expressly consent to the same. We must make you aware that this information is used to do internal research on user demographics, interests, and behavior, to enable us to better understand and cater to the interests of our users. You are expressly informed that such information may include the URL that you visited before accessing our Website, the URL which you subsequently visit (whether or not these URLs form a part of the Website), your computer hardware and software & web browser information, IP address, etc.
  2. If you choose to purchase products/services from our Website, then that shall be construed as your express consent to allowing us to collect information about your buying behavior, trends, PII, and billing information and to retain the same with us.
  3. If you choose to post messages/reviews/feedback anywhere on the Website, particularly our testimonial board or other message areas, etc., then any such information provided/uploaded will be collected and stored by us indefinitely, and such retained information may be used to resolve disputes, provide customer support, troubleshoot problems, etc., and such information, if requested, may be provided to judicial or governmental authorities of requisite jurisdiction, or otherwise used by us as permitted by applicable laws.
  4. Nuboxed further brings to your notice that any information collected by us about you, whether or not directly provided by you to us, including but not limited to personal correspondence such as e-mails, letters, feedback from other users or third parties regarding your activities or postings on the Website, etc., may be collected and compiled by us into a file/folder specifically created for / allotted to you, and you hereby expressly consent to the same.

Nuboxed informs you that while you can browse our Website without being a registered user, transacting on the Website requires you to provide valid PII to us for registration. We further inform you that the contact information provided to us may be used to send you offers, promotions and you hereby expressly consent to receive the same.


Permitted Disclosures of PII

  1. Nuboxed shall be at liberty to share your PII with other corporate entities and affiliates to the extent necessary to help detect and prevent identity theft, fraud, and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of the Website’s services and to facilitate joint or co-branded services, where such services are provided by more than one corporate entity.
  2. Nuboxed shall also be at liberty to disclose PII if required to do so by the law or if we in good faith believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may also disclose your PII to law enforcement offices, third party rights owners, or other third parties if we believe that such disclosure is reasonably necessary to enforce the Terms of Use and Payments, Refunds & Forfeitures Policies, respond to claims that an advertisement, posting or other content violates the rights of a third party or protect the rights, property or personal safety of its users, or the general public.
  3. Information about our customers/users, including PII, may also be disclosed as part of any merger, acquisition, amalgamation, reorganization or restructuring of the business, debt financing, sale of company assets, as well as in the event of insolvency, bankruptcy or receivership in which PII could be transferred to third parties as one of our business assets. In such an event, we will attempt to notify you before your PII is transferred, but you may not have the right to opt-out of any such transfer. In any case, the receiving business entity (or the new combined entity) shall be held to the same level of care with your PII as given in this Privacy Policy.

Nuboxed may also share your PII with its other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you are explicitly opt-out. We may also disclose PII to third parties, as may be required for us to provide you access to our Website, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Website.


Collection & Use of PII by Third Parties

  1. Nuboxed may also use third-party advertisements on the Website to support our Website. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our Website, which will also send these advertisers (such as Google through the Google Adwords program) information including your IP address, your ISP, the browser you used to visit the Website, etc.
  2. You can choose to disable or selectively turn off our cookies or third-party Cookies in your browser settings, or by managing preferences in any internet security programs. However, this can affect how you can interact with our Website as well as other websites. This could include the inability to log in to services or programs, such as logging into forums or accounts.

The Website may, occasionally, contain links to other websites of interest. However, once you have used these links to leave our Website, you should note that Nuboxed does not exercise any control over these websites, which may collect PII about you independently. Nuboxed shall, therefore, not be responsible in any manner for the protection and privacy practices or the content of those linked websites and also for any information provided by you whilst visiting such websites, as such websites are not governed by this Privacy Policy.

By using our Website and/or by providing information to us through the Website, you consent to the collection and use of the information disclosed by you on the Website by this Privacy Policy, including but not limited to your consent to Nuboxed to share/divulge your information, as per the terms contained hereinabove.

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38, Kabir Rd, 38, Kabir Rd, Bhowanipore, Lake Range, Kalighat, Kolkata, West Bengal 700026, India